Do you have a loyalty program?
Posted: Mar 09 2018
If you've stopped by any of our stores in the last few weeks, you may have noticed that there's been a few changes -- but all for the better! We're streamlining our operations and as special thanks for being our customer, wanted to give you even more perks.
We wanted to share some answers to the most commonly asked questions:
How can I join?
You can join the program online or in store. To join online click here to create an account. If you’d like to join in-store, any staff member can add you to the program by entering your first name, last name and email into the system.
How do I earn points?
Here’s a full list of ways to earn points:
Points can be earned from any online or in store purchase. If placing an online order make sure you are logged into your account. If you are visiting one of our 7 locations make sure to give the staff member your email address before completing payment. Points are earned by the dollar amount spent, excluding taxes and delivery fees.
Can I earn points by bringing my bottles back?
YAS! Simply bring in your 8 oz or 18 oz dishwasher-clean bottles (we do not accept dirty bottles) sans lid and give the staff member your email, to find your account.
- 100 points for one 18 oz bottle
- 50 points for one 8 oz bottle
- We do not take back the shot bottles
How will my information be used?
Outside of opt-in marketing we do not use your information. You may always opt out online or by phone.
Do points expire?
Yes. They expire after one calendar year (365 days) but status does not.
How do I qualify for each tier?
- JRINK: Automatically upon registering
- JRANK: Spend $500 or earn 5,000 points in the calendar year
- JRUNK: Spend $700 or earn 7,000 points in the calendar year
When will my points be available?
Within 24 hours of your purchase. If you don’t see your points, please email us.
How do I view my points?
To view points and to gain points online you will need to create a password online by following these steps. (If you have already created an online account these steps are not necessary).
- Go to www.JRINK.com
- Click on the “Earn Rewards” pop up button on the bottom right of the website
- Select “Create Account”
- In the account creation page enter the email you gave us in store
- Create a unique password and fill out the rest of the account creation form
- If you get an error message saying that the email address is already associated with an account you can:
- Click on “Return to Login”
- Type in email address
- Click “Forgot Password”
- The system will email you a reset password link
- Return to website
- Login to your account and click on “Rewards Balance”
How do I redeem my points?
You can check your points balance by logging in and clicking on “Rewards Balance” or click here. If you’d like to redeem points on your in-store purchase, please let our Team Associate know and we’ll find your account via your email, and credit the points accordingly.
Are all products redeemable for points?
Yes! Shots, juices, food, smoothies, bowls, and merchandise. All. Of. It.
Please email or drop by any of our stores if you have any questions!